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MICE = Meetings, Incentives, Conferences and Exhibitions

At the Palmer House Hilton, we speak your language – and in grand, uniquely-Chicago style!

Our highly-trained staff comes from all over the world and speaks 37 different languages including Spanish, Mandarin, French, and German.

The world-renowned, 4-Diamond, Palmer House Hilton has been creating lasting memories in the heart of downtown Chicago since 1871. Since opening its doors, all but one President of the United States has slept in one of the hotel’s guestrooms or dined in its ballroom.  Its elegant Empire Room has hosted performances from some of the most internationally famous entertainment greats of all time, including Frank Sinatra, Liberace, Judy Garland, and Phyllis Diller.

The current building dates to the 1920’s and reflects the gilded age of opulent interior art and truly grand design, symbolic of luxury hotels of its time. Our grand, two-story lobby, often compared to the Grand Escalier of the Paris Opera, features 21 Grecian frescoes designed and created by French painter Louis Pierre Rigal as well as two Tiffany 24-karat gold chandeliers and majestic “Winged  Angels” statues.

  • Unique meeting spaces: 40,000m2 of flexible meeting space, which accommodates groups of 10 to 3000, including The Empire Room, known for hosting internationally famous entertainers, such as Frank Sinatra, Liberace, and Judy Garland as well as the Red Lacquer Room with its garnet-draped chandeliers.
  • Gastronomy: Our world-class culinary team ensures a gastronomic experience for the senses, creating innovative banquet cuisine from our rooftop gardens and apiary, and sourcing local farms as much as possible. Your VIPs can also dine at Zagat-rated, critically-acclaimed Lockwood restaurant, with a private dining room seating up to 12.
  • Event execution: Our award-winning events professionals, many of whom have earned their CMP (Certified Meeting Planner) and HMCC (Healthcare Meeting Compliance Certificate) credentials, work with you to ensure that the planning and execution of your event impresses your company’s leadership and top performers.
  • Partners: An on-site DMC (Access) can create themed itineraries and provide exclusive access to some of the city’s most treasured spaces that will wow your guests. PSAV, our on-site Audio Visual team provide expertise and experience to execute the most complex events.
  • Notable hotel amenities: An extensive inventory of suites available prefect for impressing your most important VIPs, or entertaining small groups, two Executive Floors with private access elevators, on-site spa, state-of-the-art 24-hour access fitness center complete with steam rooms.
  • Location: Set just off Michigan Avenue, and close to public transit, the entire downtown is waiting for your groups to explore. The Palmer House Hilton is close to the privileged Magnificent Mile shopping, dining and nightlife districts.
  • Digital check in and VIP Concierge: Your guests can actively customize the level of attention and service they receive on an individual basis.

Now, it’s time for us to welcome your VIPs and treat them with the exceptional hospitality we’ve been providing for over 140 years.   Whether it’s an Incentive, Road Show, Team Meeting, User Conference, Sales Kick Off or Division Meeting, the Palmer House, a Hilton Hotel wants to be your first choice hospitality expert.


Telecommunication/Technical Capabilities
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PSAV Partner

Concierge Restaurant List
View Restaurants Nearby
View Casual Restaurants

Passkey Meeting Planner Dashboard
What is Passkey
Passkey User Guide


LightStay Calculator
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Function Space Brochure
Palmer House Space Diagrams

CAD Drawing Downloads
Lobby Level and Floors 2, 3, 4
Floors 5, 6, 7, 8

Catering Menus
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Digital Gallery & Virtual Tours
Photo and Video Gallery
360 Virtual Tour

HCN Navigator Tablets
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In the heart of the city

Not only does the hotel’s central location in downtown Chicago offer visitors the chance to walk to famous attractions such as the Art Institute of Chicago, Millennium Park, the Theatre District, the Magnificent Mile, State Street Shopping, the Cultural Mile, Museum Campus and the lakefront of Lake Michigan, but staying at the Palmer House is an adventure by itself.  Attractions and areas of interest are outlined in the attachments below:

When you are ready to begin planning, we will work with our local partners to help you with logistics for offsite dining and entertainment experiences.
View our Location >

SPECIAL OFFER - First Quarter Chicago

Fly into January, February or March to land this great deal.  We have your dates and space available with Value Added Concessions that mean Tremendous Value for Your Next Meeting! Book a meeting to take place in first quarter 2018, 2019 or 2020 and receive these value added concessions:

  • Up to $5000 in comp production cost / 100 guest rooms on peak night
  • FREE meeting room internet
  • FREE guest room internet
  • FREE electric power
  • 50% discount on self-parking
  • 25% discount on all catering
  • 15% discount at designated hotel food and beverage outlets*
  • FREE guest room per 25 paid and actualized
  • FREE suite for every 50 Rooms paid and actualized

Terms & Conditions:  Offer valid through December 31, 2017 and is subject to change and availability.  Not valid for business previously booked or confirmed.  *Not including alcoholic beverages.   

  • Michael Weinberg

Michael Weinberg, Senior Sales Manager

Michael handles leads of 10+ rooms on peak night out of Latin America and Canada

Michael Weinberg
Senior Sales Manager
Hiltons of Chicago

Phone:  312-609-1941

  • Tiffany Wu

Tiffany Wu, Senior Sales Manager

Tiffany handles leads of 10+ rooms on peak night out of the Asia-Pacific Region, Australia, and New Zealand

Tiffany Wu
Senior Sales Manager
Hiltons of Chicago

Phone:  312-621-7390