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Regardless of the occasion, we treat your event as our own. The following services are provided to ensure its success.


From providing ample bandwidth for your hybrid virtual event, to onsite technology and a team of experts to manage your live stream event, we’ll provide both while you focus on the needs of your attendees. Our in-house communications team and audio-visual partners will work with you to connect and display a successful event. View Wi-Fi Capabilities or Meet our in-house Audio Visual provider

On Site Services

Our Catering, Events and Culinary teams are ready to curate customized menus, thoughtfully prepared with your event goals and attendee needs in mind. Our event menus have been designed with creativity, passion and a dash of local flavor.  View Menus

Show your attendees the best of Chicago when you work with our onsite DMC to elevate your themed events, reserve Chicago’s best tours and activities, or plan a dine-around to local Chicago neighborhood hot spots for sips + bites.  Meet our in-house DMC

Connect with your Attendees

As your event nears, streamline making attendee reservations and changes, keeping these important details on your to-do list in check. Pass along savings for exclusive offers your event attendees can take advantage of. Manage Your Group List

Communicate special event updates and messaging direct to your attendees guest room via the in-room tablets. Message Your Attendees

Need help creating custom print items for your event?  Connect with the UPS Business Center, located on the arcade level.  Learn More